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Inviting Stores

This guide explains how to invite game stores to join your Spicerack organization, establish partnerships, and manage store relationships.

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Benefits of Store Partnerships

Partnering with stores in Spicerack provides several advantages:

• Coordinate events across multiple locations
• Share player data (with appropriate permissions)
• Cross-promote tournaments and products
• Create store-specific leaderboards
• Analyze performance across locations

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Preparing to Invite Stores

Before sending invitations:

1. Configure your organization’s store partnership settings
2. Prepare any onboarding materials or documentation
3. Define the partnership terms and expectations

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Sending Store Invitations

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Method 1: Direct Invitation

1. Navigate to Stores in your admin dashboard
2. Click Invite Store
3. Fill in the store information:
   • Store name
   • Contact email
   • Contact person
   • Store location (optional)
4. Add a personalized message explaining the benefits
5. Select the partnership level
6. Click Send Invitation

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Method 2: Invitation Links

Create shareable invitation links for multiple stores:

1. Go to Stores > Invitations
2. Click Create Invitation Link
3. Configure link settings:
   • Default partnership level
   • Expiration date
   • Usage limit
4. Generate and copy the link
5. Share through email or other communication channels

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Managing Pending Invitations

Track and manage outstanding invitations:

1. Navigate to Stores > Invitations
2. View all pending invitations
3. For each invitation, you can:
   • Resend the invitation
   • Edit invitation details
   • Cancel the invitation
   • View invitation status

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Store Onboarding Process

When a store accepts your invitation:

1. The store owner/manager receives an email with a link
2. They create a Spicerack account or log in to an existing account
3. They complete the store profile setup:
   • Store details
   • Operating hours
   • Amenities and features
   • Social media links
4. The store can then connect to your organization

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Approving Store Partnerships

For stores that have accepted invitations:

1. Go to Stores > Pending Approval
2. Review the store’s information
3. Choose to:
   • Approve the partnership
   • Request additional information
   • Reject the partnership

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Partnership Levels

Spicerack supports different levels of store partnerships:

• Premier Partner: Full integration with all features
• Standard Partner: Event coordination and basic features
• Affiliate Partner: Limited integration, mainly for event listings
• Custom Partnerships: Tailored to specific needs

To set or change a store’s partnership level:

1. Go to the store’s profile in your admin dashboard
2. Select Edit Partnership
3. Choose the appropriate level
4. Save changes

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Managing Store Users

Control which store staff have access to your organization:

1. Navigate to the store’s profile
2. Select the Users tab
3. Manage user permissions:
   • Add new users
   • Remove users
   • Modify access levels

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Terminating Store Partnerships

If needed, end a store partnership:

1. Navigate to the store’s profile
2. Click Partnership Settings
3. Select End Partnership
4. Choose options for data handling
5. Confirm the termination