Community Management
Communication
Player Communication
This guide covers the player communication features in Spicerack, including sending messages, tracking communication history, and maintaining player relationships.Communication Features Overview
Player communication in Spicerack allows you to:- Send targeted messages to specific player groups
- Track communication history and effectiveness
- Manage communication preferences and limits
- Maintain player relationships
- Coordinate event-related communications
Message Types
- Event announcements
- Tournament updates
- Series notifications
- General announcements
- Player-specific communications
Communication Channels
- Email notifications
- System messages
- Event-specific updates
- Series announcements
- Tournament communications
Managing Communications
Sending Messages
- Navigate to the Communications tab
- Select target audience
- Compose message
- Preview content
- Send or schedule message
Communication Limits
- Track remaining messages
- Monitor usage limits
- Plan communication frequency
- Manage priority messages
- Schedule important updates
Target Audience Selection
- Use player tags
- Filter by criteria
- Select specific players
- Choose event participants
- Target series participants
Message Content Features
- Clear and concise writing options
- Professional formatting tools
- Information templates
- Call-to-action buttons
- Formatting options
Timing and Scheduling
- Scheduling tools
- Frequency settings
- Event-appropriate scheduling options
- Priority management features
- Preference settings
Communication Strategy Tools
- Update scheduling
- Consistency templates
- Tracking features
- Feedback collection
- Adjustment options
Message Management Tools
- Composition tools
- Template management
- Scheduling features
- History tracking
- Analytics tools
Tracking and Analytics
- Message delivery rates
- Open rates
- Response tracking
- Engagement metrics
- Effectiveness analysis
Professional Standards Tools
- Subject line templates
- Language settings
- Information verification
- Formatting options
- Response management
Content Management
- Information organization
- Structure templates
- Call-to-action options
- Branding tools
- Messaging templates
Troubleshooting
Common Issues
- Message delivery problems
- Tracking inconsistencies
- Limit restrictions
- Template issues
- Targeting problems
Solutions
- Delivery settings adjustment
- Target audience verification
- Message limit monitoring
- Template testing
- Tracking data review
Event-Specific Communication Tools
- Event details templates
- Deadline notifications
- Location information formatting
- Schedule update tools
- Change notification features
Tournament Communication Features
- Registration information templates
- Schedule update notifications
- Round announcement tools
- Results communication formats
- Prize information templates
Series Communication Options
- Series update templates
- Standing information displays
- Qualification status notifications
- Schedule change alerts
- Results communication formats